1. Confidentiality. The Coaching Programme materials you receive are confidential and proprietary. These materials are unpublished works protected by copyright laws and no unauthorised copying, adaptation, distribution, storage or display is permitted. You agree not to use, disclose, or duplicate them, except within your company. We agree to honour the confidentiality of your trade secrets and intellectual property.
  2. Advisory. Our Coaching Programme services are advisory. You bear sole responsibility for the use and implementation of these services in your business. You agree to forever indemnify and hold harmless your Coach from and against any loss, cost or expense resulting from your activities related to the Coaching Programme. You agree to be accountable for producing results in the Programme so that your Coach can ensure that you receive the education you need in order to enjoy a life-long journey of success in business.
  3. Scheduling. Coaching appointments can be re-scheduled with a minimum of 24 hours advanced notice. Otherwise, the coaching appointment will be forfeited. From time to time, your Coach may need to take time away to observe holidays, take vacations, attend company events, etc. When this occurs, you will either enjoy a week without goals (no refunds will be given) or re-schedule additional coaching appointments before or after the time away.
  4. Reporting. You will be asked to report the Key Performance Indicators (KPIs) of your business on a regular basis, so your Coach can monitor the health and performance of your business.
  5. Evaluation. Just as your progress is regularly evaluated through the goal setting coaching sessions, you may be asked to evaluate the performance of your Coach from time to time. You agree to certify in writing that you are satisfied with the services you have received since the last evaluation. If you are not fully satisfied with the services you have received (at any stage) you agree to let us know, so that we can work with you to rectify your concerns.
  6. Termination. You or your Coach may elect to terminate this agreement at any time upon thirty days’ notice in writing. Your final monthly investment will be due upon notice of termination.